Dear ShoreWaves Customer
ShoreWaves wants you to know that we appreciate you as a subscriber and we are always looking for opportunities to significantly improve our services. On that note, we will be upgrading the services that we provide to you during the month of December 2013.
Here are some of the new features that you’ll enjoy:
- An updated home page where you can access the most current world and local news, weather, financial tips, and entertainment.
- New, easy-to-navigate Web mail interface with complete support for tasks and calendar events. When you are out on the road, you will have complete access to email, calendars, notes, addresses, and tasks.
- A new, easy-to-use, and very powerful Spam & Virus control panel.
- A new online payment center with account management features. Instantly activate or deactivate up to 6 emails and 5 aliases per account.
- Expanded nationwide dial-up access, complete with dial-up search. Great for traveling!
- We’re instituting a new referral program where you can earn a FREE month of Internet access for every friend you send our way. Send 12 friends and get a year’s worth of Internet service FREE!
In an effort to optimize billing and payments and maintain our competitive pricing while upgrading our services, your next bill will be charged a prorated amount depending on your current due date. This will always be less than a full month of service. Starting in the month of December 2013, we will be sending out your bill for Internet services via email on the 1st. A reminder email will be sent out on the 20th. Payments are due by the 1st of the following month for that month’s Internet service through your new home page. Service will start at the beginning of the month and will expire at the end of the month. If you choose, you can choose to have your account automatically paid with your preferred credit/debit card, e-check, or EFT (Electronic Funds Transfer).
Below an examples of how your bill may look:
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Example 1: If you pay $99/month and your account is now due on the 10th of the month, the prorated amount for the month will be $66, instead of $99.
We are very excited to offer these new services and hope that you’ll be pleased as well. Thank you for your cooperation during these upgrades. If you have any questions, please feel free to call or email our support or customer service staff.
Sincerely,
ShoreWaves Internet Team
200 Michigan St Suite 401
PO Box 615
Hancock, MI, 49930
support@ShoreWaves.net
906-523-2658 Customer Service & Support
